Preface
by The Honorable Alexandra Shackleton
Introduction
Shackleton
resonates with executives in today’s business world. How his people-centered
approach to leadership can be a guide for anyone in a position of
authority. How some of today’s leaders are successfully applying
Shackleton’s methods to their own work situations.
1
/ The Path to Leadership
The
values Shackleton learned from his family helped form his uniquely
progressive leadership style. He worked his way to the forefront
of a new field. He turned bad experiences into valuable work lessons.
He insisted on respectful competition in a business climate that
often demanded cooperation.
U.S.
Secretary of the Navy Richard Danzig sees Shackleton’s broad cultural
interests as a main ingredient of thoughtful leadership.
2
/ Hiring an Outstanding Crew
Shackleton
built a crew around a core of experienced workers. He conducted
unconventional interviews to find unique talent. His second in command
was his most important hire. He looked for optimism and cheerfulness
in the people he hired. He gave his staff the best compensation
and equipment he could afford.
James
Cramer credits Shackleton’s optimistic example with saving his hedge
fund and TheStreet.com from an early demise.
3
/ Creating a Spirit of Camaraderie
Shackleton
made careful observations before acting. He established order and
routine so all workers knew where they stood. He broke down traditional
hierarchies. He was fair in his dealings with his staff. He used
informal gatherings to build esprit de corps.
Eric
Miller, a senior adviser at Donaldson, Lufkin & Jenrette, sees
Shackleton’s strategy as fitting well into today’s workplace.
4
/ Getting the Best from Each Individual
Shackleton
led by example. He understood and accepted his crewmen’s quirks
and weaknesses. He used informal one-on-one talks to build a bond
with his men. He was always willing to help others get their work
done. How he helped each man reach his potential.
Luke
O’Neill runs Shackleton Schools in New England to put into practice
Shackleton’s message about individual achievement.
5
/ Leading Effectively in a Crisis
Shackleton
let everyone know that he was in charge and confident of success.
He inspired optimism in everyone. He put down dissent by keeping
the malcontents close to him. He got everyone to let go of the past
and focus on the future. He worked to keep spirits high. He sometimes
led by doing nothing.
Jeremy
Larken of Octo Ltd. uses Shackleton as a model for intelligent leadership
facing a crisis.
6
/ Forming Teams for Tough Assignments
Shackleton
balanced talent and expertise in each group. He ensured all his
groups were keeping pace. He remained visible and vigilant. He shored
up the weakest links. He got teams to help each other.
Apollo
13 commander James Lovell sees similarities in how Shackleton and
he led their crews through crises.
7
/ Overcoming Obstacles to Reach a Goal
Shackleton
took responsibility for getting the whole job done. Even “Old Cautious”
sometimes took big risks. He found the inspiration to continue.
He kept sight of the big picture. He stepped outside his work to
help others.
Jaguar’s
retired chief of North American operations, Mike Dale, used Shackleton’s
story to spur his sales crew to new heights.
8
/ Leaving a Legacy
Shackleton’s
leadership had a lifelong impact on his crew. His appeal spans generations.
He made lasting contributions to leadership. His influence on a
pioneer project in space. Using his example to promote social change.
How we view Shackleton’s success today.
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